Letters & Emails Worldwide

 Cocooning Magazine: Noel a Londres Gatronomie Britannique

Ouvert en 1798, le plus vieux restaurant de Londres est une reference pour qui veut decouvrir la gastronomie britannique. Au menu, des huitres, des pudding mais aussi une excellente selle d'agneau rotie au romarin et carottes. Comptez 45 euros le repas.

From RB to P/Dining: I wanted to drop you a note of thanks for our private dining experience last Monday 9th January, 2012. I was hosting a client evening with guests from the USA, and chose Rules to represent the best in traditional British cuisine and you and your team did not let me down.

The evening and private room was extremely well organised, the food of excellent quality and the service exceptional! Many thanks to you and your team. I have within KPMG discussed the excellent dining experience with fellow partners and would not hesitate to recommend Rules as a venue for such an event.

From Professor GD to Rules:  I wonder if you could pass the sentiments in my letter in the direction of the owner, please. On Monday I rang to make a lunch booking for a Sunday in May for a friend who will be 40 on that day. I was politely told that the restaurant will not accept bookings for parties of more than 6. We will be 9. I am bound to say that this came as a surprise to me, as I had celebrated my 50th at Rules with a party also of 9 people, and were treated wonderfully. I was offered an alternative of a private room. The disappointment has been acute. I have been dining at Rules for nearly 40 years and I love going back. But the person whose birthday we shall be celebrating not only, like me, regards Rules as her favourite restaurant, but it is also her father's, her grandfather's, and was her great grandfather's. Sadly, this person has MS-she is still mobile- and her life is not getting easier at all. To have reached 40, therefore, and to celebrate it at Rules, has meant more to her than perhaps you might imagine.

You cannot change your rules for us, but I think, as a long-standing diner, I have to say that I am so disappointed that things have come to this. I particularily like Rules, not just for its inimitable room and its delicious food, but for the calm atmosphere that the staff create. I am very sad that, by implication, the owner has had to impose this rule presumably as a reaction to the staff being unable to cope with some raucous diners? As an old customer of Rules, I am just very upset that things have changed so much. I have seen many changes over the years, but never expected that a group of middle-aged, boringly respectable companions would be seen as a problem.